Shipping & Returns

SHIPPING POLICY

Increscent is a made-to-order brand to minamise wastage, which means only after an order is confirmed online it goes into production. All orders are usually dispatched within 4-7 business days from its purchase date.

We also keep you notified for the same either by email or contact number. 

RETURN/EXCHANGE/CANCELLATION POLICY

We want you to love any product that you buy from us and in case you are not completely satisfied with them, please drop us a mail at info@increscent.in and we will get back to you.

Since all our products are made to order we accept only exchanges.

 Increscent will provide a replacement in case of faulty and damaged product. Faulty or damaged product must be returned within 5 days from the date of product received but with a prior intimation of such via email to info@increscent.in.

No returns or exchanges on discounted or customised products.

Exchange can be made for sizes subject to availability otherwise with products of the same or higher value or store credit (valid for 6 months)

You must inform us within 48 hrs of the delivery of the product by writing to us at info@increscent.in, once you receive the conformation from us you can ship the product back to us.

Upon receiving the product our team will inspect it's condition before initiating the exchange.  

We do not provide returns or exchanges on any thrifted items purchased from our preloved collective. 

The items are only eligible for exchange that are in their original condition (new, unused, unworn, unaltered or unwashed).

In case you receive an incorrect product which you haven’t ordered, it should be returned to Increscent in its original packing. After investigating the case, correct product will be dispatched. Rights reserved with Incresent Designs LLP

International Orders & products purchased from our Pre-Loved Collection aren't eligible for any Returns, Exchanges or Refunds.

REFUND POLICY

The refund will be processed for the cancelled order only through the same mode of payment i.e. payment to same account which you used during the transaction. For Credit card/Debit card/Net Banking mode of payment, refund processing time is as per bank’s standard time frame, which is approximately 8-10 business days. For non delivered items, refund will be processed only on confirmation that the product was not delivered to customer and if the customer chooses to take a refund and are not interested in any other product.

The refund amount may reflect some basic charges on a case-to-case basis.

International Orders aren't eligible for any Returns, Exchanges or Refunds.

For any other queries, please mail us at info@increscent.in.